Refund policy
Bunslinger™ Return & Refund Policy
Last Updated: September 2, 2026
At Bunslinger™, we want you to be happy with your order. Due to the personal-wear nature of swimwear, we maintain the following return and refund policy.
30-Day Satisfaction Guarantee
If you experience an issue with your order, contact us within 30 days of delivery. Eligible items must be unworn, unused, unwashed, and in their original condition with all tags and packaging intact.
For hygiene reasons, swimwear that has been worn, washed, used, altered, or had its hygiene protection removed (if applicable) is not eligible for return, except where required by law or where the item is defective.
Damaged, Defective, or Incorrect Orders
If your Bunslingers arrive damaged, defective, or materially different from what you ordered, contact us as soon as possible after delivery.
Please provide:
- Your order number
- A description of the issue
- Clear photos or video showing the problem
- Photos of the packaging when relevant
Once verified, we may offer an appropriate replacement or refund at no additional cost.
Change of Mind & Sizing
Because Bunslinger™ sells swimwear, we cannot accept returns of items that have been worn, washed, used, or otherwise rendered unsuitable for resale.
Customers are responsible for reviewing the provided size guide before ordering. Ordering the wrong size does not make an item defective.
Where an eligible unused return is accepted, the customer may be responsible for return shipping costs unless the return resulted from an error by Bunslinger™.
Non-Returnable Items
Unless required by applicable law, we cannot accept returns for products that:
- Have been worn, washed, used, stained, damaged, or altered after delivery
- Are missing original tags or packaging
- Show signs of use
- Were purchased in the wrong size, style, or quantity due to customer error and are no longer eligible for resale
- Were damaged through misuse or improper care
Cancellations & Address Changes
We begin processing orders quickly. Contact us immediately if you need to cancel an order or change your shipping information.
We cannot guarantee that an order can be changed or canceled once processing has begun.
Customers are responsible for providing a complete and accurate shipping address. Additional shipping costs resulting from an incorrect address may be the customer’s responsibility.
Refunds
Approved refunds will be issued to the original payment method.
Once processed, your financial institution may require several business days to post the refund to your account.
Original shipping charges are generally non-refundable unless the order was defective, incorrect, or otherwise required by applicable law.
Lost or Stolen Packages
If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, the carrier, and the delivery location.
Bunslinger™ will review reported delivery issues individually. A carrier’s “delivered” status does not automatically guarantee eligibility for a refund, nor does this provision limit any rights you may have under applicable law.
Order Refusal / Failure to Collect
Refusing delivery or failing to collect a package does not automatically qualify an order for a refund. Any eligible refund will be determined after the shipment has been returned and reviewed.
Fraudulent Claims & Abuse
Bunslinger™ reserves the right, to the extent permitted by law, to refuse returns or refunds where there is evidence of return fraud, abuse of our policies, manipulation, or repeated unreasonable claims.
Consumer Rights
Nothing in this policy is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable consumer-protection law.
Contact Us
For return or refund assistance, contact us through the customer-support information provided on our website and include your order number.